Customer Service Associate
Job Description
• Answer incoming calls from customers with inquiries about product orders.
• Assist various departments in facilitating sales of all products in the company portfolio.
• Analyse customer issues and assist in resolving them within the required timeframe.
• Coordinate with customers and ensure appropriate questioning to identify issues.
• Manage all customer inquiries and summarize them to present to management.
• Administer and prioritize customer tasks and ensure the achievement of all deadlines within the required timeframe.
• Maintain the accuracy of all data and verify the same for all customer services.
• Proven customer service and support experience
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Excellent communication and presentation skills.
• Manage time effectively.
Job Types: Full-time, Fresher
Pay: ?17,000.00 - ?20,000.00 per month
Jadwal:
• Day shift
Tunjangan:
• Flexible schedule
• Leave encashment
• Provident Fund
Education:
• Secondary(10th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
Speak with the employer
+91 9428130839
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3382749
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationGJ, IN, India
-
EducationNot mentioned
-
ExperienceYear