Customer Service Associate
Job Description
We are hiring a Female Customer Service Associate
About the Role
We are seeking a passionate and driven Customer Service Associate/CRM to join our team! In this role, you will gain valuable experience in the exciting world of customer relationship management. You will work alongside our CRM team to support our efforts in building and nurturing strong customer relationships.
Monitor relationships with existing customers through CRM systems
Ensure the CRM system provides an effective sales funnel
Develop and implement marketing techniques that will drive new customers
Plan and manage Welcome Email, calls, escalations, handover/possession, etc
Suggest new methods to address customers' needs
Track marketing metrics and trends, like conversion rates
Assist with organizing promotional events to reach prospective customers
Qualifications:
Technical expertise in CRM and analytical systems
Strong communication skills along with a customer-oriented attitude
Must be a graduate or min 6-month experience in a relevant field.
Job Types: Full-time, Fresher, Permanent
Job Types: Full-time, Fresher
Pay: ?11,000.00 - ?16,000.00 per month
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
Speak with the employer
+91 8076142 936
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Job Detail
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Job IdJD3383807
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear