Customer Service Associate (csa)

Year    Noida, Uttar Pradesh, India

Job Description

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We are hiring for customer care executive. **Candidates must have excellent communication skills in English language (Written/Verbal)** A. Customer Interaction : Engaging with customers via various communication channels including phone, email, chat, or in person. B. Responding to Inquiries : Addressing customer inquiries, requests, and concerns in a timely and professional manner. C. Complaint Handling : Handling customer complaints with empathy and aiming to find satisfactory solutions. D. Cross-selling and Upselling : Identifying opportunities to promote additional products or services to customers. E. Customer Feedback : Gathering feedback from customers and conveying it to relevant departments for improvements. 1. There will be rotational shifts 2. Only work from office 3. There will be one week off (Rotational) 4. Fresher and Experienced both can apply 5. Candidates should have excellent in English language #BPO #Inbound Process #CCE #Banking Process Job Types: Full-time, Permanent, Fresher Pay: 18,000.00 - 25,000.00 per month Benefits:
  • Health insurance
  • Life insurance
  • Provident Fund
Schedule:
  • Rotational shift
Supplemental pay types:
  • Performance bonus
  • Shift allowance
Education:
  • Higher Secondary(12th Pass) (Required)
Language:
  • English (Required)
  • English language (Required)
Ability to Commute:
  • Noida, Uttar Pradesh (Required)
Ability to Relocate:
  • Noida, Uttar Pradesh: Relocate before starting work (Required)
Work Location: In person Speak with the employer
+91 8950448159

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Job Detail

  • Job Id
    JD3244032
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year