Job Description

ROLE AND ELIGIBILITY CRITERIA

Role/Position:CSA

Reporting to:Supervisor / ASM

Location: Imphal

Basic Eligibility Criteria:

• Experience: 6 months-1 year experience is retail industry / Fresher
• Qualification: Undergraduate/ Graduate

Selection Process:

• Screening round by Hr
• Personal Interview by Operations Head

KEY RESPONSIBILITIES:

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers' needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Always be well groomed
• Go the "extra mile" to meet targets
• Maintain a clean and orderly environment in the store
• Follow all companies' policies and procedures

REQUIREMENTS AND SKILLS :

• Customer Focus
• Effective communication - English, Hindi / Kannada
• Interpersonal Skills
• Role modelling
• Good physical endurance
• Basic understanding of sales principles and customer service practices
• Should be flexible with 24/7 shifts and working on holidays/ festivities
• Open to Feedback and learning
• High on Energy levels.
• Friendly, helpful, confident, and engaging personality

Job Type: Full-time

Pay: Up to ?15,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Imphal, Manipur: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person