Customer Service Assistant Pune
Job Description
Salary: ?23,000 to ?40,000 CTC (depending on process and experience)
Key Responsibilities:
Assist customers via multiple channels and resolve their issues.
Deliver accurate product and service information.
Listen to concerns, offer solutions, and ensure follow-up.
Maintain high customer satisfaction through effective communication.
Work with internal teams to handle and escalate complex issues.
Document interactions for continuous improvement.
Skills & Qualifications:
Fluent in English and Hindi, with no MTI or RTI.
Clear and professional communication skills.
Graduate from any field.
Open to both freshers and experienced candidates.
Selection Process:
HR Round
Versant 5-6 Certification
Ops Round/ Client Round
Joining Formalities
Job Type: Full-time
Pay: ?23,000.00 - ?40,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Required)
• Customer service: 1 year (Required)
Language:
• English (Required)
• Hindi (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3527132
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMH, IN, India
-
EducationNot mentioned
-
ExperienceYear