Job Description

Answering questions: Responding to customer questions via phone, email, webchat, social media, or in person Handling complaints: Resolving complaints or passing them on to a supervisor Selling products or services: Taking orders and selling products or services Collecting payments: Collecting overdue payments Providing quotations: Giving quotations and checking product availability Managing difficult situations: Handling difficult or emotional customer situations Soliciting feedback: Soliciting customer feedback to improve service

Job Types: Full-time, Fresher

Pay: ?18,000.00 - ?30,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person