Customer Service Assistant
Year Kolkata District, West Bengal, India
Job Description
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Urgent opening for Customer Service AssociateThe customer service associate will be responsible for calling active and building clients to encourage the purchase of items. This position is located in Kolkata.Experience candidates are applicable for fulltime job and Freshers are applicable for internships onlyResponsibilities and duties
- Studying the details of each offering and remaining abreast of updates to these offerings.
- Calling active and budding clients to encourage the purchase of items.
- Noting important details of each conversation.
- Communicating verbal acceptances of offers to our sales team for closing.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Familiarizing you with all products and services offered by our company.
- Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
- Suggesting upgrades or added products and services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients\' feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
- Day shift
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
- Bachelor's (Preferred)
- total work: 1 year (Preferred)
- Day shift
- Performance bonus
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
- Higher Secondary (12th Pass) (Preferred)
- Sales: 1 year (Preferred)
- total work: 1years (Preferred)
- Day shift
- Performance bonus
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
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Job Detail
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Job IdJD3334692
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata District, West Bengal, India
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EducationNot mentioned
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ExperienceYear