Customer Service Assistant
Job Description
We are looking for a highly skilled and motivated Customer Care Specialist to join our dynamic team. The ideal candidate will be responsible for handling inbound and outbound calls, responding to emails, and managing live chat interactions with customers. This role requires excellent communication skills, a customer-centric attitude, and the ability to resolve customer inquiries efficiently across multiple channels.
Key Responsibilities:
• Handle inbound and outbound customer calls, providing solutions and resolving inquiries in a professional manner.
• Respond promptly to customer emails, addressing concerns, providing product information, and resolving issues.
• Engage with customers via live chat, offering real-time assistance and troubleshooting.
• Maintain a high level of customer satisfaction by providing personalized support and resolving issues in a timely manner.
• Collaborate with internal teams to resolve complex customer issues and escalate as necessary.
• Provide feedback and suggest improvements to optimize the customer service process.
Call HR Komal -9266855415
Job Type: Full-time
Pay: ?11,308.62 - ?28,399.02 per month
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
Speak with the employer
+91 9266855415
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Job Detail
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Job IdJD3503258
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear