Customer Service
Job Description
fresher and candidates with a minimum qualification of HSC are encouraged to apply.Job Title: Customer Experience Specialist - Chat SupportLocation: Vadodara & GandhinagarSalary: Up to 30k (Based on BPO experience & Interview)Shifts: Night shift and Rotational shift between 6 am - 10 pm (24*7 envirDear Jobseekers,We have an exciting opportunity for the role of Customer Experience Specialist - Chat Support in Vadodara & Gandhinagar locations.We are looking for candidates with excellent communication skills and fluency in English. Fronment)Week Off: Any two rotational week offResponsibilities:
- Provide excellent customer service through chat support.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Identify and escalate issues to the appropriate channels when necessary.
- Follow up on customer interactions and ensure customer satisfaction.
- Document all customer interactions in the appropriate system.
- Meet or exceed quality and productivity goals.
- Participate in training and coaching sessions as required.
- Maintain a positive and professional attitude towards customers and colleagues.
- Be flexible to work in a 24*7 environment with night shifts and rotational offs.
- Must be able to commute within a local transport boundary of 30kms.
Expertia AI Technologies
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3367436
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Rs.30000 per month
-
Employment StatusPermanent
-
Job LocationAhmedabad, Gujarat, India
-
EducationNot mentioned
-
ExperienceYear