We are hiring candidates with fluent communication skills in English. Interested candidates can directly apply on WhatsApp 8360206818
Responsibilities
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?40,000.00 per month
Compensation Package:
• Performance bonus
Schedule:
• Night shift
Ability to commute/relocate:
• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
• International BPO: 1 year (Preferred)
Shift availability:
• Night Shift (Required)
Work Location: In person
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