Customer Retention Executive Job in DrinkPrime

Customer Retention Executive

Year KA, IN, India

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Job Description

Our Customer Retention Specialist plays a crucial part in the mission towards the growth of the organization by improving customer retention & loyalty. In a fun and fast-paced environment, this position requires Call, Email, and Chat communication with customers.

What will you be doing

Connect with the customers who raise requests to unsubscribe Understand customers journey & gather information about issues faced during the tenure Retain customers by resolving their issues & providing suitable offers Arrange return pick-up & refunds for customers that could not be retained and close loop Develop new retention strategies based on customers feedback & journey Maintain up-to-date knowledge of the companys current promotions & processes necessary to meet or exceed Retention goals
Job Type: Full-time

Pay: ?300,000.00 - ?400,000.00 per year

Work Location: In person

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Job Detail

Job Id

JD3659110
Industry

Not mentioned
Total Positions

1
Job Type:

Contract
Salary:

Not mentioned
Employment Status

Permanent
Job Location

KA, IN, India
Education

Not mentioned
Experience

Year

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