Job Summary
The person would be a customer champion and responsible for resolving all customer queries arising largely through emails.
Responsibilities and Duties
- Needs to resolve & respond to customer queries primarily through emails.
- Needs to speak to customers over phone occasionally in case of any escalations
Required Experience, Skills and Qualifications
- Good communication skills - Verbal & Written
- Empathy & Patience
- Calm headed
Benefits
- Young & Fun environment
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?22,000.00 per month
Benefits:
• Flexible schedule
• Health insurance
• Paid time off
Schedule:
• Day shift
• Rotational shift
• Weekend availability
Experience:
• total work: 1 year (Preferred)
Language:
• English (Required)
Expected Start Date: 01/12/2024
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