Customer Resolution Executive (email)

Year    MH, IN, India

Job Description

Job Summary

The person would be a customer champion and responsible for resolving all customer queries arising largely through emails.

Responsibilities and Duties

- Needs to resolve & respond to customer queries primarily through emails.

- Needs to speak to customers over phone occasionally in case of any escalations

Required Experience, Skills and Qualifications

- Good communication skills - Verbal & Written

- Empathy & Patience

- Calm headed

Benefits

- Young & Fun environment

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?22,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Day shift
• Rotational shift
• Weekend availability

Experience:

• total work: 1 year (Preferred)

Language:

• English (Required)

Expected Start Date: 01/12/2024

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Job Detail

  • Job Id
    JD3506144
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year