Customer Relationship Manager Sales Bfsi (1 6 Yrs) Surat/ahmedabad/vadodara/baroda/gujarat (bfsi Sales)
Job Description
This role involves managing client relationships, enhancing customer experiences, and driving retention and satisfaction for products.Responsibilities :- Build and maintain strong, long-term relationships with customers through personalized service.- Address customer inquiries, resolve issues, and ensure a seamless experience with BFSI products.- Identify and act on opportunities to upsell and cross-sell solutions based on customer needs.- Collaborate with internal teams to address customer feedback and improve service delivery.- Monitor and analyze customer interactions and feedback to continuously enhance the customer experience.- Conduct regular follow-ups and ensure customer satisfaction through timely and effective communication.Requirements :- Bachelor\'s degree in Business, Marketing, or related field.- Proven experience in customer relationship management, preferably in the BFSI domain.- Excellent communication, problem-solving, and interpersonal skills.- Strong customer orientation with the ability to build rapport and trust.Benefits :- Competitive salary and performance-based incentives.- Comprehensive benefits package.- Opportunities for career growth and development.- A supportive and collaborative work environment.Contact : +91 97267 21114 (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3454961
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSurat, Gujarat - Ahmedabad, Gujarat, India
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EducationNot mentioned
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ExperienceYear