Customer Relationship Manager For Customized Conveyor System Manufacturer/ Pvt. Ltd. (female)

Year    Rajkot, Gujarat, India

Job Description


ManagerLocation: Rajkot,GujaratEducation: BBA / MBA ( Marketing )Experience: 2 YearSalary: Up to 20,000.00 per monthDetails:Job Code: EB - 829Location: Aji Gidc, RajkotCompany: Customized Conveyor System Manufacturer/ Pvt. Ltd.Working Hours: 9:00 AM - 6:00 PMKey Responsibilities:

  • Daily Coordination: Assist the Marketing Manager with daily activities and administrative tasks.
  • Invoice Management: Send invoice copies and LR (Logistics Receipt) to clients, ensuring timely communication.
  • Dispatch Follow-Up: Monitor and follow up on dispatch data sheets to ensure smooth delivery processes.
  • Collection Calls: Conduct follow-up calls for collections and manage overdue accounts.
  • Feedback Collection: Fill out customer feedback forms and service feedback forms to gather client insights.
  • Lead Generation: Identify and track leads for motors, exports, and intra-city opportunities from various sources.
  • Mass Messaging: Send mass messages for promotions, updates, and client engagement.
  • Ledger Management: Distribute ledgers to clients for verification and address any discrepancies.
  • Data Entry: Perform regular data entry in HubSpot to maintain accurate client records.
  • Inquiry Response: Reply to all new inquiries promptly and professionally.
  • Social Media Engagement: Manage and engage on social media platforms to enhance company presence and interact with clients.
  • Client Relations: Send birthday gifts or cakes to clients to strengthen relationships and show appreciation.
Requirements:
  • Experience: Minimum of 2 years in a similar role or customer service.
  • Qualifications: BBA or MBA in Marketing preferred.
  • Communication: Excellent verbal and written communication skills.
  • Organizational Skills: Strong organizational and multitasking abilities.
  • Technical Proficiency: Familiarity with HubSpot and other CRM tools.
  • Social Media: Proficiency in managing social media platforms.
  • Customer Focus: Ability to build and maintain strong relationships with clients.
  • Attention to Detail: Accuracy in data entry and record-keeping.
Benefits:
  • Canteen Facility Provided.
Preferred Candidate:
  • Female Candidates Are Preferred For This Role.
HR Recruiter Details:Madhvi Patel+91 9104236679Notes:

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Job Detail

  • Job Id
    JD3441167
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.20000 per month
  • Employment Status
    Permanent
  • Job Location
    Rajkot, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year