Customer Relationship Manager (crm)
Job Description
Responsibilities:
Analyze customer satisfaction levels and define customer specific plans to ensure delight for all current and prospective customers
Provide feedback to the Management, Sales team on the overall quality of customer interactions
Complaint Management - tracking & resolution of customer complaints of Sales within desired time period
Diagnose the root cause for the customer complaints and determine accountability
Analysis of lost & Closed lead and action plan to control the lost
Conduct monthly customer meetings to take the actual feedback of customer experience in Sales.
Location: Camp Showroom
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?22,000.00 per month
Benefits:
• Cell phone reimbursement
• Commuter assistance
• Provident Fund
Compensation package:
• Yearly bonus
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
Work Location: In person
Speak with the employer
+91 8799909708
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Job Detail
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Job IdJD3398157
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear