Job Description

Customer Relationship Officer/ExecutiveLocation: Bhilwara, RJ/Navi Mumbai, MH
:Candidates from Agri background preferred. And for Executives, Freshers are also welcome, but should be Bachelors or Masters in AgricultureManager Exp (3-5 yrs min)Executive Exp (0-2)Marketing executives oversee many aspects of a campaign throughout the entire lifespan of a product, service, or idea. As such executives are likely to have a great deal of responsibility early on and will be required to manage their time and duties themselves. These responsibilities can include: Collecting and analyzing customer data
Using CRM systems to manage relationships
Developing new ways to meet customers\xe2\x80\x99 needs
Handling customer complaints
Overseeing the interactions between customers and key team members, such as Customer Service Representatives
Developing marketing campaigns to attract new customers
Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
Updating databases and using a customer relationship management (CRM) system
Coordinating internal marketing and an organization\xe2\x80\x99s culture
monitoring performance and periodically report of working
managing campaigns on social media.
Digital and online marketing
Skills:
Computer skills \xe2\x80\x93 Excel, Word, and PowerPoint required.
Excel expertise at least \xe2\x80\x9cIntermediate Level\xe2\x80\x9d is required.
Should understand International Business Management.
Communications:
Excellent English knowledge is a must.
Must be fluent in communication \xe2\x80\x93 with strong oral and written communication skills
Remuneration criteria: (As Per Industry Norms)#CRM #CustomerRelationship #Rajasthan #Maharashtra #Bhilwara #NaviMumbai#Fresher #AgricultureRegardsManisha KoulDhirendra Groupwww.

Dhirendra Group