Customer Relationship Executive

Year    Thrissur, Kerala, India

Job Description

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Responsibilities:-
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
Requirements:
  • Diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
Job Type: Full-timePay: Up to \xe2\x82\xb915,000.00 per monthBenefits:
  • Health insurance
Schedule:
  • Day shift
Supplemental pay types:
  • Performance bonus
Work Location: In person

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Job Detail

  • Job Id
    JD3332384
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Thrissur, Kerala, India
  • Education
    Not mentioned
  • Experience
    Year