Client Relationship Executive (CRE)Job description Responsibilities\xef\x82\xb7 Build relationships with key employees among National/ International Clients. \xef\x82\xb7 Create plans to address National/ International clients business needs \xef\x82\xb7 Advise clients on creating profitable processes \xef\x82\xb7 Schedule regular meetings with National/ International client to ensure they are satisfied \xef\x82\xb7 Act as point of contact for complaints and escalate issues as appropriate \xef\x82\xb7 Help Business Development team up-sell or cross-sell services \xef\x82\xb7 Ensure both the company and clients adhere to contract terms \xef\x82\xb7 Study competition to find new ways to retain Clients \xef\x82\xb7 Set sales and revenue targets and work diligently to meet them Skills \xef\x82\xb7 Proven experience as a Client Relations Manager or Relationship Manager \xef\x82\xb7 * Proven track record of meeting and exceeding targets \xef\x82\xb7 Background in IT Client service/ Handling ; IT industry knowledge is a plus \xef\x82\xb7 A client-oriented attitude \xef\x82\xb7 Excellent communication and negotiation skills \xef\x82\xb7 Problem-solving aptitude \xef\x82\xb7 Ability to work well with a teamBusiness Development ExecutiveBy researching the internet, identify and list new and upcoming B2B agencies and B2C businesses. \xef\x82\xb7 Monitor and research the activities of the B2B agencies, B2C businesses on the list. \xef\x82\xb7 Evaluate new verticals in the industry for business growth through market research. \xef\x82\xb7 Conduct a cold outreach offering help with a clearly defined solution for website issues with the brand. \xef\x82\xb7 Maintain relationships and pitching when necessary to help with these company's services. \xef\x82\xb7 Build a strict reminder and follow-up mechanism to develop good relationships with ith existing hot/warm/cold prospectsEducation level and/or relevant experience(s) \xef\x82\xb7 Preferably IT background / Computer Engineering \xef\x82\xb7 1 - 6 years of relevant experience requiredKnowledge and skills (general and technical)\xef\x82\xb7 Work from Office Only. \xef\x82\xb7 Good at internet research. \xef\x82\xb7 Good at tracking and deriving patterns in the IT market. \xef\x82\xb7 Willing to do highly personalized cold reach-outs. \xef\x82\xb7 Obsess over-attention to detail. \xef\x82\xb7 Good at building relationships and networking with IT clients. \xef\x82\xb7 Knows the process of website design & development (Technologies/ Frameworks etc.). \xef\x82\xb7 With the help of the team, prepare proposals/contracts for clients and ensure compliance. \xef\x82\xb7 Proven working experience as a business development executive, sales executive, or a relevant role. \xef\x82\xb7 Have worked in sales in a software business. \xef\x82\xb7 Proficiency in MS Office and CRM software. \xef\x82\xb7 Proficiency in English. \xef\x82\xb7 Market knowledge. \xef\x82\xb7 Communication and negotiation skills. \xef\x82\xb7 Relationship-building abilities. \xef\x82\xb7 Time management and planning skills.Remuneration 3 - 6 LPAJob Types: Full-time, PermanentPay: \xe2\x82\xb9300,000.00 - \xe2\x82\xb9600,000.00 per monthSchedule:

• Day shift

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In personSpeak with the employer
+91 9739708677