Customer Relationship Executive

Year    Surat, Gujarat, India

Job Description

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The Customer Relationship Executive plays a pivotal role in fostering strong connections between the company and its customers. With a focus on building and maintaining relationships, they excel in providing top-notch customer support, addressing inquiries, and resolving issues promptly. Their responsibilities extend to client onboarding, managing existing accounts, and implementing retention strategies to ensure customer satisfaction and loyalty. Through effective communication, problem-solving, and collaboration with internal teams, they contribute to the company's growth by identifying opportunities for upselling, gathering valuable feedback, and maintaining accurate customer records. A customer-centric approach, coupled with organizational skills and tech-savviness, defines their ability to deliver exceptional service and drive positive outcomes for both customers and the company.Job Type: Full-timePay: \xe2\x82\xb920,000.00 - \xe2\x82\xb925,000.00 per monthSchedule:
  • Day shift
Experience:
  • total work: 3 years (Preferred)
  • Customer service: 2 years (Preferred)
Language:
  • English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3322881
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Surat, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year