Job Description

Key Responsibilities:

Client Engagement: Greet and welcome customers to the boutique, creating a warm and inviting atmosphere. Listen to their needs, preferences, and desires to offer personalized assistance.

Product Knowledge : Develop in-depth knowledge of our watch collections, including their history, craftsmanship, and unique features. Stay updated on the latest trends and innovations in the luxury watch industry.

Sales and Consultation: Guide clients through the selection process, providing expert advice and recommendations based on their preferences. Assist clients in making informed decisions, ensuring they find the perfect timepiece.

Customer Relationship Management: Maintain a database of client information and preferences to foster long-term relationships. Follow up with clients and provide after-sales support, including servicing and maintenance advice.

Visual Merchandising: Assist in maintaining an aesthetically pleasing boutique environment by ensuring watches are displayed attractively and in an organized manner.

Inventory Management : Monitor stock levels, assist with inventory counts, and communicate product availability to clients.

Sales Targets: Achieve and exceed monthly sales targets while maintaining a high level of customer satisfaction.

Compliance: Adhere to company policies and procedures, including ethical sales practices and compliance with all industry regulations.

Qualifications:



Bachelor's degree in Business, Fashion, or a related field is preferred.



2 - 7 years of experience in luxury retail sales , preferably in high-end fashion or luxury watches .



Proven track record of meeting or exceeding sales targets.



Excellent communication and interpersonal skills.



Passion for luxury fashion and watches.



Strong customer service orientation.



Ability to work in a fast-paced, dynamic environment.



Attention to detail and a keen eye for aesthetics.



Proficiency in using Point of Sale (POS) systems.



Flexibility to work weekends and holidays as required.

Benefits:



Competitive salary and commission structure.



Employee discounts on luxury watches.



Opportunities for professional growth and development.



Health and wellness benefits.



A supportive and collaborative team environment.



Training and ongoing education in luxury watch products.