Job Description

We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

In this role, you should be an excellent communicator who's able to grasp customer needs and brainstorm ways to fulfil them. If you also have a background in customer service and knowledge of IT industry, we'd like to meet you.

Your goal will be to help us safeguard our revenue and retain our customers.

Responsibilities:

• Generate business through online portals like Upwork, Fiverr, Freelancer etc.
• Find the right jobs and write proposals for them
• Analyze client requirements and provide appropriate bidding solutions
• Estimate the project price based on the requirements gathered
• Explore and develop new business opportunities and understand client's requirement and acquisition
• Submitting a completed bid to an existing or prospective client, on time and within budget
• Bidding on Freelance, Fiverr, Upwork and other freelance portals on daily basis to acquire projects and converting those projects into long term sales
• Experienced will be preferred
• Leading to permanent job

Requirements:

• Command on Freelancing platforms (Upwork, Fiverr, Freelancer)
• Proposal writing
• Knowledge of drafting business proposals
• Business development process
• Business sales strategy
• Analyze marketing trends
• Great interpersonal and communication skills
• Hardworking, organized, efficient and creative work ethic
• Fluent in English

Qualification:

• Must be enrolled in an Undergraduate Program

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?30,000.00 per month

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Supplemental pay types:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Experience:

• Customer service: 1 year (Preferred)
• total work: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Application Deadline: 15/07/2024
Expected Start Date: 20/07/2024