Customer Relationship Executive
Job Description
• Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes and to SHC standards of customer service
• Ensure that a full understanding of the client's needs are obtained and used as a key driver to the matching of carers
• Ensure matching of carers to clients to match the needs of the client and arrangement of introductions
• Ensure that there is accurate handover to your CRE colleagues as required, maintaining a seamless transition so service delivery remains efficient and streamlined
• Maximise on every opportunity ensuring the client/carer receives outstanding service
• Ensure all system records are up to date and accurate
• Partner with the Worldwide Customer Experience leadership team to set the Executive and Customer Relations strategy
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Jadwal:
• Day shift
• Morning shift
Experience:
• total work: 2 years (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
Work Location: In person
Speak with the employer
+91 7592996090
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Job Detail
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Job IdJD3380315
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPalghat, KL, IN, India
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EducationNot mentioned
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ExperienceYear