Customer Relationship Executive

Year Kochi, Kerala, India

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Qualification

Requirements

Looking for energetic female candidates

Answering client correspondences through email, social media, and by phone.
Relaying extensive product information to customers.
Filing customer records, including contact information, purchases and billings.
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Rerouting customer calls to other departments when advanced solutions are needed.
Requirements
Bachelor\xe2\x80\x99s degree in Business Administration or any other field.
Exceptional verbal and written communication skills.
Phenomenal conflict-resolution skills.
Good problem-solving abilities.
A customer-oriented individual.
Excellent phone etiquette and active listening abilities.
A quick learner and exceptional ability to make decisions.

SKILLS

Job Types: Full-time, Permanent Pay: 15,000.00 - 20,000.00 per month Supplemental pay types:

Work Location: In person Speak with the employer
+91 6238965923

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