Customer Relationship Executive
Job Description
• Acting as the main point of contact for customers
• Resolving customer complaints and concerns in a timely and efficient manner
• Providing information and guidance to customers about products or services
• Building and maintaining strong relationships with customers through regular communication and engagement
• Identifying opportunities to upsell or cross-sell products or services to customers
• Collaborating with internal teams to improve customer experience and satisfaction
Qualifications :
• Strong verbal and written communication skills
• Excellent customer service skills and a customer-centric mindset
• Ability to handle customer complaints and resolve conflicts
• Ability to work well in a team environment
• Good organizational and time-management skills
A degree in business, marketing, or a related field may be preferred, along with experience in customer service or sales. Fresher can also apply
Job Types: Full-time, Fresher
Pay: ?10,000.00 - ?250,000.00 per month
Schedule:
• Morning shift
Supplemental Pay:
• Commission pay
• Performance bonus
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Job Detail
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Job IdJD3505894
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear