Customer Relationship Executive

Year    Kasba, Kolkata, West Bengal, India

Job Description

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  • Maintaining good relationship with customers
  • Record all customer complaints / issues received and resolved it
  • Maintain and update the database with information on the nature of queries and status of resolution
  • Coordinate and follow-up with other internal departments
  • Provide quality service to the customer by responding to their requests promptly, efficiently and courteously. Responsible for daily administration
  • Prepare reports on daily basis.
  • must have good command in all three languages (english,hindi,bengali)
  • should have computer basic knowledge in excel and word.
Job Type: Full-time Pay: \xe2\x82\xb99,100.96 - \xe2\x82\xb916,521.11 per month Benefits:
  • Provident Fund
Schedule:
  • Day shift
Supplemental pay types:
  • Yearly bonus
Experience:
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • English (Preferred)
Work Location: In person Speak with the employer
+91 9830999991

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Job Detail

  • Job Id
    JD3345994
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kasba, Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year