Job Description

NexGen Image Gears, is an associate of Videolinks Group, based in Bangalore, and pioneers in the photographic equipment industry in India. We are seeking a dedicated and enthusiastic Front Office Executive to join our team. The successful candidate will handle customer inquiries, provide support, and shall be responsible for customer satisfaction. She shall be fluent in English and Hindi, with proficiency in additional Indian languages being an advantage.

Key Responsibilities:

Customer Interaction & Front office Management

Responds to customer inquiries

Administrative Tasks

Reporting & Team Collaboration

Customer Relationship Management

Sales Support

Required Skills and Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field.

3-5 years of Proven track record in a customer centric role.

Aged between 25-30 years and preferably she should be based within Bangalore city limits.

Proficiency in using CRM software and Microsoft Office tools.

Excellent communication skills in English and Hindi. Proficiency in additional Indian languages is a plus.

Ability to maintain accurate and detailed records of customer interactions.

Experience in any B2C industry is preferred.

Excellent listening and problem-solving skills.

Compensation and Benefits:

Salary: Industry best salary based on experience and qualifications, and not a constraint for the right candidate.

Bonuses: Performance-based Annual/Quarterly bonuses.

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Application Question(s):

• Are you located within a 10 km radius of Domlur, Bengaluru, Karnataka?

Experience:

• total work: 4 years (Preferred)
• Customer service: 3 years (Preferred)

Language:

• English fluency (Preferred)
• Hindi fluency (Preferred)

Work Location: In person

Application Deadline: 19/11/2024

Expected Start Date: 26/11/2024

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Schedule:

• Morning shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 9526424999
Application Deadline: 19/11/2024
Expected Start Date: 26/11/2024