Job Description

Qualification : Any Bachelor Degree

Skills required : Excellent communication skill in English and Hindi + 1 local language, MS office

Work Experience: Minimum 1-2 year in the relevant field

•Roles and Responsibilities •

Documentation: ? Maintaining customer database (address, contact details, KYC documents, etc...)

? Preparing and execution of agreement, Tripartite agreements, NOC and other related documents Customer Query management :

? Responding to customer queries related to project, status of unit, accounts

? Responding to customer queries related to legal documentation in coordination with legal team

? Responding to queries raised by financial institution on legal documentation in co-ordination with legal team Financial Institutions

? Coordination with banks for approval of projects for home loan ? Execution of documents related to project approval

? Assis ng customers with respect to sanction of loan and disbursal of payment Payments : ? Projecting receivables ? Notifying customers regarding upcoming payment milestone in coordination with Project team

? Sharing statement of account ? Sending Demand note on completion of milestone ? Coordination with banks for disbursal of payment

? Follow up on payments ? Sending receipts on receiving the payments ? Sending interest note for delayed payments

? Sharing statement of account Updates: ? Sending monthly project update to customers ? Providing unit update to customer as and when required Handovers:

? Checking units for handover readiness in coordination with projects team ? Hanover of unit to respective home owners

? Assisting customers in registration of their homes in coordination with legal team.

Job Type: Full-time

Pay: ?8,733.33 - ?25,383.86 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 3 years (Preferred)
• Customer service: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 8296295648