Qualification : Any Bachelor Degree
Skills required : Excellent communication skill in English and Hindi + 1 local language, MS office
Work Experience: Minimum 1-2 year in the relevant field
•Roles and Responsibilities •
Documentation: ? Maintaining customer database (address, contact details, KYC documents, etc...)
? Preparing and execution of agreement, Tripartite agreements, NOC and other related documents Customer Query management :
? Responding to customer queries related to project, status of unit, accounts
? Responding to customer queries related to legal documentation in coordination with legal team
? Responding to queries raised by financial institution on legal documentation in co-ordination with legal team Financial Institutions
? Coordination with banks for approval of projects for home loan ? Execution of documents related to project approval
? Assis ng customers with respect to sanction of loan and disbursal of payment Payments : ? Projecting receivables ? Notifying customers regarding upcoming payment milestone in coordination with Project team
? Sharing statement of account ? Sending Demand note on completion of milestone ? Coordination with banks for disbursal of payment
? Follow up on payments ? Sending receipts on receiving the payments ? Sending interest note for delayed payments
? Sharing statement of account Updates: ? Sending monthly project update to customers ? Providing unit update to customer as and when required Handovers:
? Checking units for handover readiness in coordination with projects team ? Hanover of unit to respective home owners
? Assisting customers in registration of their homes in coordination with legal team.
Job Type: Full-time
Pay: ?8,733.33 - ?25,383.86 per month
Benefits:
• Food provided
• Health insurance
• Provident Fund
Schedule:
• Day shift
• Weekend availability
Supplemental Pay:
• Yearly bonus
Experience:
• total work: 3 years (Preferred)
• Customer service: 2 years (Preferred)
Language:
• English (Preferred)
Work Location: In person
Speak with the employer
+91 8296295648
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.