Job Description

Job Summary:

We are seeking a talented Customer Relationship Executive to build and maintain strong relationships with our customers for our company Humans of Animal Land from pet- wellness industry.

Responsibilities:

- Respond to customer inquiries and concerns via phone, email, or chat in a timely and professional manner

- Resolve customer complaints and find creative solutions to customer problems

- Build rapport and relationships with customers to foster loyalty and repeat business

- Gather customer feedback and make recommendations for improving customer service

- Keep up-to-date with the latest products and services offered by the company

- Keep accurate records of customer interactions and transactions

- Collaborate with other teams within the company to ensure that customer needs are met

Requirements :

- Experience in customer service or a related field

- Excellent communication and interpersonal skills

- Ability to handle difficult or emotional customer situations with empathy and professionalism

- Strong problem-solving skills and the ability to find creative solutions to customer problems

- Ability to multitask and prioritize effectively

- Familiarity with customer relationship management (CRM) software

- A passion for delivering excellent customer service

Job Type: Full-time

Pay: ?200,000.00 - ?400,000.00 per year

Schedule:

• Morning shift

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 9718769389