We are recruiting for an experienced Customer Relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. As Customer Relationship Executive you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.To be succeed as a Customer Relationship Executive, you will possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaintResponsibilities
Build customer relationships. ...
Manage customer communications. ...
Resolve customer issues. ...
Improve customer care. ...
Expand customer base. ...
Monitor business competitors.
Job Type: Full-timePay: \xe2\x82\xb918,000.00 - \xe2\x82\xb930,000.00 per monthBenefits:
Food provided
Schedule:
Day shift
Morning shift
Night shift
Rotational shift
Weekend availability
Supplemental pay types:
Overtime pay
Ability to commute/relocate:
Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
Customer service: 1 year (Preferred)
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