Customer Relationship Executive Female
Job Description
• Respond to customer inquiries via phone, email, and social media in a timely and professional manner.
• Resolve customer complaints and issues effectively, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Develop and implement strategies to improve customer service quality.
• Collect and analyze customer feedback to identify areas for improvement.
• Collaborate with other departments to ensure customer needs are met.
• Manage and monitor the company's social media accounts, including content creation and engagement.
• Develop and execute social media campaigns to promote products and services.
• Track and report on social media metrics to measure the effectiveness of campaigns.
• Stay updated with the latest industry trends and best practices in customer service and social media management.
Job Type: Full-time
Pay: ?8,557.12 - ?13,000.00 per month
Benefits:
• Cell phone reimbursement
• Paid sick time
• Paid time off
Schedule:
• Morning shift
Supplemental pay types:
• Yearly bonus
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3398479
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationKL, IN, India
-
EducationNot mentioned
-
ExperienceYear