Job Description

We are hiring experienced Customer Support Executives (MALES ONLY) for our Fashion E- Commerce company - Andaaz Fashion based at Delhi. You will work in a blended process handling channels like chat, email, calls, leads and social media platforms.

•Interested candidates can directly contact on 7011779791 or hr@andaazfashion.com •

•Roles and Responsibilities •

• Handling customer calls, emails, chat and queries on social media platforms.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints and provide appropriate solutions and alternatives.

•Required Candidate profile: •

• Candidates must have an international BPO voice process experience or premium domestic processes.
• Candidates must be fluent in English.
• Should be flexible with Rotational shift and Rotational off (70% day shift and 30% night shift).

•Job Location : •

Okhla Industrial Area , Okhla Phase-1 , New Delhi

•Note : • Work from Office only

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Schedule:

• Rotational shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Delhi - 110020, Delhi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you comfortable with Rotational Shift and Rotational Off ?

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)