Customer Relationship Executive
Job Description
Job Summary
We are seeking a proactive and motivated Customer Relationship Executive to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients, addressing their needs, and ensuring a positive customer experience. Your focus will be on supporting client engagement, driving satisfaction, and fostering long-term partnerships.
Key Responsibilities
• Build and maintain strong, long-lasting customer relationships by understanding client needs and ensuring satisfaction.
• Act as the primary point of contact for client inquiries and provide timely and effective solutions.
• Collaborate with internal teams to ensure seamless service delivery and resolve any customer issues.
• Maintain and update customer records and interactions in the CRM system.
• Identify opportunities for customer growth and upsell additional services where appropriate.
• Assist in customer feedback collection and contribute to service improvement initiatives.
Job Type: Full-time
Pay: ?25,150.29 - ?35,603.30 per month
Benefits:
• Cell phone reimbursement
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Experience:
• Total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Required)
Work Location: In person
Speak with the employer
+91 9250886260
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Job Detail
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Job IdJD3503475
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear