Customer Relationship Executive (cre)
Job Description
:
• Collecting and analyzing customer data.
• Calling to customers & understand their requirements
• Using CRM systems to manage relationships.
• Handling customer complaints..
• Receiving, keeping track and following up with all inbound calls from customers, vendors etc on the company toll free number. Assigning the customer leads to the respective sales team.
• Collecting feedback from customers, understanding the grievances after sale of the product. Following up with projects, operations and technical team to solve the grievance.
• Manage, track and enhance the reviews on Google and Facebook.
• Overall responsible for monthly sales targets.
Required Candidate profile:
• A bachelor's Degree is a must.
• A minimum of 1 years' experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Maintain a positive attitude focused on customer satisfaction.
Job Type: Full-time
Pay: ?18,000.00 - ?25,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Work Location: In person
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Job Detail
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Job IdJD3480658
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTS, IN, India
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EducationNot mentioned
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ExperienceYear