Job Description

Company Description

Zimson - A legacy of watch retailers since 1948 Housing over 50 international and national brands Over 97 watch stores spread across South India in the cities of Chennai, Coimbatore and Bangalore A trusted brand name for wrist watches.

Customer Relationship Executive



Displaying enthusiasm & providing superior customer service

Understanding customer needs and queries about products, prices and services

Advising customers on product ranges best suited to their needs

Achieving the sales target and focus on increasing sales by using advanced sales techniques

Focusing on up selling/cross selling

Maintaining customer relationships in order to build long term brand loyalty

Handling new launches, promotion of products and visual merchandising

Ensuring stock replenishment at all times

Maintaining general cleanliness, hygiene standards and visual displays

Implementing CRM at the store level and providing relevant feedback

Coordinating with customer care centre for after sales service

Generating daily sales report

Following all company procedures in ordering, cash handling and other common practices

Profile

Graduate or a Diploma in business administration, sales or related courses

Selling experience of at least 2 years preferably in high end segment in retail or hospitality

Excellent communication (including spoken and written English)

Strong selling skills & customer oriented

Confident, friendly & engaging personality

Well-mannered and polite

Immaculately groomed & physically fit

Good numerical ability and IT skills

Kindly Send you profile at or Whatsapp @ 7022744755

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