Customer Relationship Executive
Job Description
Full job description
• Develop and execute a comprehensive CRM strategy aligned with business objectives.
• Analyze customer data to identify trends, preferences, and pain points.
• Collaborate with cross-functional teams (Sales, Marketing, Customer Service) to ensure seamless customer experience.
• oversee the implementation, maintenance, and optimization of our CRM system (e.g., Salesforce, Microsoft Dynamics).
• Ensure data accuracy, integrity, and security.
• Develop and maintain CRM workflows, reports, and dashboards.
• Design and execute targeted marketing campaigns to enhance customer engagement.
• Develop and manage customer loyalty programs.
• Monitor customer feedback and suggest process improvements.
• Identify opportunities to increase sales through data analysis and customer insights.
• Collaborate with sales teams to develop targeted sales strategies.
• Track sales performance metrics and provide insights for improvement.
• Develop and maintain key performance indicators (KPIs) for CRM effectiveness.
• Analyze sales and customer data to inform business decisions.
• Provide regular reporting to stakeholders.
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Work Location: In person
Speak with the employer
+91 7576849966
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Job Detail
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Job IdJD3545069
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAS, IN, India
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EducationNot mentioned
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ExperienceYear