Customer Relationship Associate
Job Description
Roles and Responsibilities:
• Ensuring the accuracy in lead database management.
• Engaging with leads on social media platforms and Google My Business,
• Conducting outbound calls to qualify leads based on predefined criteria.
• Following up with leads and maintain CRM for effective lead management.
• Communicating with leads via WhatsApp, nurturing them through personalised messages.
• Pitching and scheduling site visits or online discovery meetings for qualified leads, coordinating with sales executives.
Skills and Experience:
• Excellent verbal communication skills in English, Hindi and Odia
• High Proficiency in English written communication.
• Strong attention to detail and data entry accuracy.
• Proficiency in using CRM software (experience with CRM preferred).
• Ability to multitask and prioritize tasks effectively.
• Experience in customer facing roles preferred.
• Knowledge of real estate industry terminology and processes is a plus.
Experience Requirement: 1-2 years
Salary-2.5L to 3.4L per annum + Perfomance Bonus
Job Type: Full-time
Pay: ?20,000.00 - ?28,000.00 per month
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Required)
• Customer service: 2 years (Required)
Language:
• English (Required)
• Hindi (Required)
Work Location: In person
Application Deadline: 24/12/2024
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Job Detail
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Job IdJD3508172
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationOR, IN, India
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EducationNot mentioned
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ExperienceYear