Customer Relations Representative
Job Description
• Only female can apply
• Job location Ranchi Main Road Near Sujata Chowk
• Manage high amounts of incoming phone calls
• Generate/follow-up sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
Job Type: Full-time
Pay: ?8,000.00 - ?10,000.00 per month
Benefits:
• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Ability to commute/relocate:
• Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Customer relationship management: 1 year (Preferred)
Shift availability:
• Day Shift (Preferred)
Work Location: In person
Application Deadline: 01/01/2025
Expected Start Date: 27/01/2025
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Job Detail
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Job IdJD3567727
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJH, IN, India
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EducationNot mentioned
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ExperienceYear