Customer Relations Officer
Job Description
Qualification: Higher secondary (Minimum Requirement) Skills: Android Tab and Internet operations Experience: Fresher / Experience in any Microfinance /NBFC institution (Not mandatory) Key Requirements Ability to drive a minimum of 75Km per day Must be a local resident or willing to relocate Own a two-wheeler with a valid license Fit and ready for a strenuous work environment Good working attitude, communicative skills, especially with the low-income societies Receptive to training, supervision, and tendency to work in a team Roles and responsibilities: Conduct market research and survey activities Participate in the development of new microfinance products and services Orient prospective clients about the Organization, its products, and services Receive loan applications and perform credit investigation on loan applicants Organize all loan application documents submitted by the applicant and prepare credit files Conduct inspection and/or assessment of the trustworthiness of the applicant Prepare legal documents, files of approved loans Facilitate loan release and assist in client re-briefing during the loan discharge Recommend loan accounts for restructuring Para-legal and legal action, if any Regular monitoring of clients by conducting meetings Attend training activities and also assist in training the newly hired MFI staff Submit monthly accomplishments reports to the Branch Manager
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Job Detail
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Job IdJD3160159
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThiruvarur, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear