Job Description

Job Title: Customer Relationship Executive

Company: Nexgen

Work Location: Bangalore

Our associate based in Bangalore, they are the pioneers in the photographic equipment industry in India. They are seeking a dedicated and enthusiastic Customer Relationship Executive to join their team. The successful candidate will handle customer inquiries, provide support, and shall be responsible for customer satisfaction. She shall be fluent in English and Hindi, with proficiency in additional Indian languages being an advantage.

Key Responsibilities:

Front office management and customer interactions

Customer Relationship Management

Should handle administrative tasks

Responds to customer inquiries

Should provide Sales Support

Team Collaboration and Reporting

Required Skills and Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field.

3-5 years of Proven track record in a customer centric role.

Aged between 25-30 years and preferably she should be based within Bangalore city limits.

Must have excellent communication Skills in Hindi and English (Mandatory) . Proficiency in additional Indian languages is a plus

Proficiency in using CRM software and Microsoft Office tools.

Ability to maintain accurate and detailed records of customer interactions.

Experience in any B2C industry is preferred.

Compensation and Benefits

Salary: Industry best salary based on experience and qualifications, and not a constraint for the right candidate.

Bonuses: Performance-based Annual/Quarterly bonuses.

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Application Deadline: 25/11/2024
Expected Start Date: 30/11/2024