Job Description

HIRING ALERT !!!!!!!!!!!!

FEMALE CANDIDATES ONLY !!!!!!!!!!!!!!!!!!!!!!!!!!

Job Title: Customer Relations Executive / Telecaller (Fresher)

Location: Trivandrum

Department: Customer Support / Sales

Job Summary

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We are looking for an enthusiastic and friendly Customer Relations Executive / Telecaller to join our team. This entry-level role is perfect for someone who enjoys talking to people, solving problems, and building relationships. As a fresher, you will receive comprehensive training and guidance to help you succeed in managing customer inquiries, promoting our products, and delivering an exceptional customer experience.

Key Responsibilities

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> Outbound Calls: Make outgoing calls to engage with customers and potential clients to promote products and services.

> Customer Assistance: Handle incoming inquiries, assist customers with their questions, and provide solutions or escalate as needed.

> Relationship Building: Develop positive interactions with customers to enhance satisfaction and foster loyalty.

> Lead Support: Help with lead generation and follow-up calls, supporting the sales team to achieve targets.

> Data Entry: Accurately record customer information, call logs, and feedback for tracking and improvement purposes.

> Product Familiarity: Learn and stay up-to-date on product features and services to effectively answer customer questions.

Qualifications and Skills

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> Educational Requirement: Minimum of a high school diploma; a bachelor's degree is a plus.

> Excellent Communication Skills: Clear and friendly phone manner with good listening skills.

> Customer-Focused Attitude: Eagerness to understand and help customers with a positive and patient approach.

> Basic Computer Skills: Familiarity with MS Office and basic data entry.

> Willingness to Learn: Motivated to gain new skills, learn about the company's products, and take on new challenges.

> Language Proficiency: Fluent in [ENGLISH ,MALAYALAM & TAMIL].

What We Offer

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> Hands-on training and development programs to support your career growth.

> A friendly, collaborative work environment.

> Incentives and recognition based on performance.

> Opportunities for advancement within the company.

Send your resumes : hr@geosysitsolutions.in / 9645200059

Job Type: Full-time

Pay: ?7,000.00 - ?8,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Application Question(s):

• Are you confident in handling clients ?

Education:

• Diploma (Required)

Language:

• English (Required)
• Malayalam (Required)
• Tamil (Required)

Work Location: In person

Application Deadline: 18/11/2024
Expected Start Date: 18/11/2024