Customer Relations Executive (female)
Job Description
Key Responsibilities:
• Ability to Handle post-sales / Service customer queries and complaints.
• Ensure customer satisfaction through timely resolutions.
• Coordinate with service team to manage after-sales support.
• Maintain customer relationship management (CRM) systems.
• Collect customer feedback to improve services.
Key Skills:
• Excellent communication and problem-solving skills.
• Strong customer service orientation.
• Experience with CRM tools.
• Ability to handle multiple tasks efficiently.
Job Types: Full-time, Permanent
Pay: Up to ?25,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Ability to commute/relocate:
• Ramanattukara, Calicut, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
• total work: 3 years (Preferred)
Language:
• English (Preferred)
Location:
• Ramanattukara, Calicut, Kerala (Preferred)
Work Location: In person
Expected Start Date: 30/11/2024
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Job Detail
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Job IdJD3483050
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear