Customer Relations Executive

Year    Ernakulam, Kerala, India

Job Description


Company OverviewThe largest Maruti Suzuki Arena in Cochin is Maijo Moto at Kundanoor, Ernakulam. Maijo Moto-Maruti Suzuki Arena boasts a world-class Showroom and Service Center in the same campus at Kundanoor, Maradu, Ernakulam. With a spectacular 3 S Facility, the company offers a unique Customer WoW experience and a wide variety of Maruti Suzuki Cars.Job OverviewCustomer Relations Executive - Fresher LevelLocation: ErnakulamEmployment Type: Not specifiedSalary: Not specifiedNumber of Employees: 201-500Qualifications and Skills

  • Customer Relationship Management
  • Communication Skills
  • Problem-Solving
  • Negotiation
  • Sales Skills
  • Time Management
  • Adaptability
  • Empathy
Roles and Responsibilities
  • Build and maintain strong relationships with customers
  • Handle customer inquiries and provide appropriate solutions
  • Assist customers in choosing the right Maruti Suzuki vehicle based on their requirements
  • Ensure high levels of customer satisfaction through excellent service
  • Collaborate with the sales team to meet and exceed customer expectations
  • Address customer complaints and resolve issues promptly and professionally
  • Utilize CRM software to keep track of customer interactions and data
  • Stay updated on product knowledge and industry trends to effectively communicate with customers

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Job Detail

  • Job Id
    JD3360949
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ernakulam, Kerala, India
  • Education
    Not mentioned
  • Experience
    Year