Job Description

The Customer Relations Executive's responsibilities include selling our products to customers and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. Should have good sales skill to negotiate & close deals on priority. Duties & Responsibility

Acquire new customers through inbound calls, outbound calling, or email.

Understanding customer needs and answering their queries related to products or services.

Work with other departments of the organization to close more deals.

Connecting with prospective customers through their preferred means of communication.

Explain the features and benefits of the products and services to a prospect.

Follow the tele-calling script to deliver the perfect pitch while talking to a prospect.

Acquire required customer information for the sales process.

Tele-calling Job Responsibilities

Finding new sales opportunities via inbound calls, outbound calls and email

Calling your existing as well as prospective clients to encourage purchases

Explaining the benefits of the company's products/ services to your potential clients and make the confirmations.

Gathering and updating contact details of individuals

Addressing concerns, uncertainties and suggestions of your customers and clients on time

Making note of important details for every conversation

Keeping a recording of every attempt to close sales, both successful and unsuccessful

Regularly attending team meetings to better clarify progress and expectations related to your performance

Conducting every interaction with respect regardless of the behavior of other parties

Maintaining the business database by entering, verifying and also backing up relevant data.

Requirements Education level

Minimum Requirement: Any Degree

Experience & Skills

Fresher / minimum 1 years of experience in the similar field.

Outstanding communication and negotiation abilities

Good Communication skills in English, Hindi & Marathi

Familiarity with basic research methods and reporting techniques

Superb interpersonal skills, including the ability to quickly build rapport with customers

Understanding of the sales process and dynamics.

A commitment to excellent customer service

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 1 year (Required)
• Customer service: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

Application Deadline: 07/10/2024