Job Description

Job Title: Customer Relation Executive - Jewelry Industry in Ring Road SuratLocation: Ring Road, SuratJob Type: Full-timeSalary: Up to xe2x82xb925,000 - 30,000 per monthShift: 8 PM to 4 AM (Night Shift)Key Responsibilities:

• Address customer queries related to jewelry products and services.

• Provide timely and effective assistance to US clients.

• Ensure high levels of customer satisfaction by resolving concerns and offering appropriate solutions.

• Collaborate with internal teams to handle customer inquiries efficiently.

• Experience: 6 months to 3 years in customer service or a related field.

• Accounting Knowledge: Understanding of basic accounting principles.

• Proficiency in Excel: Comfortable working with data and reports.

• English Communication Skills: Must have strong written and verbal communication skills, as you will be dealing with US clients.

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