Job Description

Job Title: Customer Relationship Executive (CRE) - Study Abroad

Location: Chennai, India

Salary: ?15,000 - ?25,000 per month

Company Overview:

Sterling Study Abroad

is a leading educational consulting firm dedicated to helping students build their careers through international education. We provide end-to-end services, including travel assistance, visa guidance, and admissions support for undergraduate and postgraduate programs across various countries. Join us in shaping bright futures!

Job Summary:

We are looking for a proactive and customer-focused

Customer Relationship Executive (CRE)

to join our team in

Chennai

. The ideal candidate will be responsible for handling student inquiries, providing information about study abroad opportunities, and ensuring excellent customer support throughout the counseling and admission process.

Key Responsibilities:

Handle incoming calls, emails, and walk-in inquiries related to study abroad programs. Provide information about universities, courses, admission processes, and visa requirements. Assist students in scheduling counseling sessions and follow up on their queries. Maintain accurate records of student interactions and ensure timely follow-ups. Coordinate with internal teams to provide seamless support to students. Build and maintain strong relationships with students and parents. Support marketing activities such as events, webinars, and seminars when required.

Requirements:

Education:

Any Bachelor's degree.

Experience:

0-2 years of experience in customer service, sales, or education counseling. Strong communication and interpersonal skills. Ability to handle inquiries professionally and provide prompt responses. Basic computer knowledge (MS Office, CRM tools preferred). A positive attitude and willingness to learn.
Job Types: Full-time, Permanent, Fresher

Pay: ?16,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus Yearly bonus
Language:

English (Preferred)
Work Location: In person