Customer Relation Executive (cre)
Job Description
• dentifying customer demands and requirements.
• Developing plans to address customer-specific needs.
• Dealing with people of different backgrounds and temperaments.
• Solving customer issues and complaints.
• Coordination and management of CRM software
• Planning strategies for customer care and conflict resolution.
• Advising customers on cost-effectiveness.
• Overseeing the activities of the sales team through CRM software.
• Offering exceptional customer service to customers.
• Negotiating agreements with customers.
• Maintaining good relationships with customers.
• Taking feedback from customers to ensure they are satisfied with the service.
• Customer retention and mapping
• preparation of Proforma Invoices
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Experience:
• total work: 2 years (Preferred)
• Customer service: 2 years (Preferred)
Work Location: In person
Expected Start Date: 09/12/2024
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Job Detail
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Job IdJD3517828
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear