Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves:To handle all resident complaints, assigning the complaint tickets to staffs, Attendance of Vendors and JLL Staffs to be maintain, Invoice checking, Move in and Move out of the residents to be monitored, Interior workers to be monitored, issuing of vehicle pass to the residents.Centralising all logs and requestsWhat wexe2x80x99re looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, youxe2x80x99ll provide superior call logging servicesxe2x80x94receiving and logging complaints containing complete details of the requests.In line with this, youxe2x80x99ll tag each request with unique identity numbers to determine the nature of issues, and to dispatch them to the appropriate department. Youxe2x80x99ll also follow up on the progress of each request by coordinating with respective assignees and monitoring their response time.Furthermore, youxe2x80x99ll keep tabs on feedback and communicate with the requestor to ensure the closure of the task. Youxe2x80x99ll also prepare daily and weekly reports on call status, as well as monthly reports on recurring calls. Assisting building engineers in conducting analyses is also within your scope.Performing other ad hoc tasksAs an expert in the field, you must be flexible in taking other responsibilities aside from your core tasks. Part of your mandate is to contribute to the monthly management report for our clients. Likewise, youxe2x80x99ll work closely with admin personnel in processing invoices.Likewise, youxe2x80x99ll be working side-by-side with both engineering and facilities departments in handling our contractors and developing operational procedures. Ensuring workplace safety is also within your scope. To do this, youxe2x80x99ll actively participate in health and safety reviews and identify potential risks. Youxe2x80x99ll also participate in emergency evacuation procedures as needed.Sound like you? To apply you need to have:Education and ExperienceAny Bachelorxe2x80x99s degree. youxe2x80x99ll need between Two- and Four-yearsxe2x80x99 experience in Facility (OR) Property Management. A working knowledge of any major vertical industry will also be very helpful.An eye for detailYouxe2x80x99ll have an eye for detail and an ability to analyse qualitative and quantitative information xe2x80x93 and translate this into strategic deliverables.Great organisational skillsYouxe2x80x99ll have great time management and organisational skills and be good at meeting deadlines in a fast-paced work environment and adapting to your teamxe2x80x99s or clientxe2x80x99s changing requirements.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Location:On-site xe2x80x93Bangalore, KarnatakaIf this job description resonates with you, we encourage you to apply even if you donxe2x80x99t meet all of the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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