Customer Onboarding & Support Executive
Year Majura Gate, Surat, Gujarat, India
Job Description
b'
Roles & Responsibilities
- New customer onboarding
- Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
- Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.
- Self-motivated and be team player.
- Maintain policies and procedures when working with clients and provide appropriate information.
- Collaborate with team members on knowledge transfer, procedures, and standards.
- Maintain accurate records of daily communications and issues resolve
- Strong verbal and written communication skills in English & Local language
- Good computer knowledge.
- Self-motivated and a team player.
- Excellent attendance and punctuality.
- Excellent customer service skills.
- Preferable language English, Local language
- Health insurance
- Paid sick time
- Provident Fund
- Day shift
- Bachelor\'s (Preferred)
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3307114
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMajura Gate, Surat, Gujarat, India
-
EducationNot mentioned
-
ExperienceYear