Role & responsibilities
• Assisting customer related to their queries.
• Providing accurate resolution on timely manner.
• Provide customers with a positive and personalised experience, promoting customer loyalty and retention.
• Manage the customer representative department, train the juniors on understanding the behaviour of clients and keep a good tone.
• Excellent communication skills required with empathetic attitude for the customers.
Preferred candidate profile
Graduate and Undergraduate freshers both can apply.
For experience candidates minimum 6 months of International BPO experience is required.
Good probing skills required.
Should be comfortable working in Night shifts and rotational week offs.
Excellent Communication Skills.
Perks and benefits
Transportation facility with transport allowance.
For further details please contact (HR at 9560932363)
Job Type: Full-time
Pay: ?21,000.00 - ?35,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
• Rotational shift
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Required)
Experience:
• total work: 1 year (Preferred)
Location:
• Gurgaon, Haryana (Required)
Work Location: In person
Speak with the employer
+91 9560932363
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