Job description . Develop the customer insight strategy for channel to address growth and efficiency objectives . Build the right tools, data infrastructure and approach to develop and propagate accurate and actionable insights . Work with the stakeholders to convert the customer/business insights into actionable inputs and measure the efficacies of the same . Use customer insights as a value driver to provide competitive advantage to business team . Develop a sound practice of hypothesis formation, testing and validation to address key business problems and solution . Lead a team of data analysts and knowledge partners and build a data and insights-based culture across the various functions of the e-Commerce channel
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